Support and Services
Connect to industry-leading support and services
As a key component of Metro solutions, our support and
services capabilities help medical facilities configure and manage
wireless and mobile workstation solutions for hospitals.
Whether you have a few carts or a few hundred, we understand how
critical each and every mobile device is to your hospital. With
installations in more than 900 institutions, Metro has
the processes, tools and hands-on expertise to support your service
needs and protect your technology investment.
To help our customers implement and use wireless solutions effortlessly,
we offer several services, including wireless consulting and installation
services, training and documentation, and FAQs that contain useful
information and resources.
We also offer
- A standard warranty, which includes a 3-year limited warranty
on our base cart and a 1-year limited warranty on our technology
(computers, power systems, etc), as well as extended warranty
options
- Technical service bulletins sent via email
- Training tailored to fit the needs of your biomed, IT and clinical
engineering teams
- An advance exchange warranty, which entitles you to a replacement
product prior to shipping back the defective unit
- On-site service
Need to reach us? Here’s two ways to connect
- Call 1.877.FLO.4040, option 1, Monday through Friday, 8:00
am to 5:00 pm EST
- Or use this form:
Find out more about Metro’s Support and Services:
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