Repair & Upgrade Services
Connect with dedicated customer
service
Our outstanding service continues
after installation with preventive
maintenance, repair/return services,
spare parts and front-line technical
support. In addition, extended,
advance exchange, and on-site
warranty programs
can be purchased to enhance your
standard maintenance program.
Flo Healthcare mobile workstations
are designed so that individual
components can be removed and
replaced without
sending the whole unit back to
the factory. Customer Service
Specialists from Flo Healthcare
are trained
to
troubleshoot and help isolate
issues to specific components.
These components
can be returned to the factory
for warranty repair under the
Return Materials Authorization
(RMA) program.
Flo Healthcare also warrants
that the cart and integrated
components
purchased from Flo Healthcare
are free from material defects
in materials
and workmanship for the warranty
term. Preventative maintenance
is an on-going program, generally
administrated
by the customer, to optimize
the utility of the Flo workstations
through periodic inspections,
replacement
of wear and tear items, and service
for the serviceable items. Wear
and
tear items, or items that fall
into a state of disrepair through
abuse
or neglect are not covered in
the standard Flo Healthcare product
warranty.
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